SERU Mock Test 1 (37)

What’s the minimum age to get a TfL private hire licence? (Select one answer)

18
20
25
21

How can wheelchair designated PHV drivers get an exemption notice (for carrying wheelchairs)? (Select one answer)

They can apply to DVLA for one
They can apply to TfL for one
TfL will automatically grant them one

Driving while tired can result in: (Select one answer)

Death or serious injury
Missing your exit
Lower earnings

As a PHV driver, you are expected to be fully aware of and to obey the rules of the road, as explained by: (Select one answer)

City of London legislations
The Highway Code
The Law

If your passenger is seriously ill, what should you do? (Select one answer)

Get in the back and hold them
Pull them out of the car and put them in recovery position
Call the emergency services on 999 immediately and follow their instructions
Take them to A&E immediately

What should you avoid when you pick up and drop off wheelchair users? (Select one answer)

Loading bays
Disabled parking bays
Places where the pavement is on a slope

Are you allowed to accept bookings outside the late-night venue which your operator has a licence to operate in? (Select one answer)

Yes, as long as you are a registered driver with that operator
No, you are not allowed to accept any bookings
Yes, but only on weekends after midnight

Dog AID (Assistance in Disability) dogs are are for: (Select one answer)

physically disabled young people
adults and children with hearing impairments
physically disabled adults

What medical standards must you meet to be licensed as a TfL PHV driver? (Select one answer)

DVLA Group 2 medical standards
DVLA Group 4 medical standards
EU Group 2 medical standards

What type of PHV is exempt from the Congestion charge? (Select one answer)

Fully electric PHVs
Plug-in Hybrid PHVs
Wheelchair Accessible PHVs when carrying out a booking from a London licensed PHV operators
Wheelchair Accessible PHVs

To try and reduce any potential problems with ridesharing, it is always a good idea to:(Select 2 answers)

Tell the passenger about any congestion charges
Make sure the passenger knows what the cost is likely to be
Tell the passenger about any road closures
Tell the passenger how long it is likely to take to get to their destination

A ridesharing passengers can become vulnerable to crime if other passengers learn what about them? (Select 2 answers)

Who their employer is
Whether they live alone or not
What their name is
Their home address

What other options do you have if you do not feel it is appropriate to report safeguarding matters to the police? (Select 2 answers)

Report it to RSPCA
Report it to NSPCC
Report it to Crimestoppers
Report it to the council

If you see a child or vulnerable person at risk, it is important to do what? (Select 2 answers)

Tell them exactly what to do
Listen to what they tell you
Question what they tell you
Reassure them by being professional, kind and considerate

Regarding children or vulnerable people at risk, it is important to: (Select 2 answers)

Be aware of children and adults at risk
Put yourself at risk to help them
Be concerned about their well being
Get in contact with their parents immediately

If you think you have seen a child or adult at risk, what details would be helpful to keep a note of to give to the police? (Select 2 answers)

Dates and times of the incident
The weather conditions
The booking platform
A description of what happened,

PCNs can be given for moving traffic offences such as: (Select 2 answers)

Banned turns e.g illegal U-turns
Driving in the left lane
Overtaking
Driving in a bus lane

TfL can take licensing action against you, if you: (Select 2 answers)

Pick up passengers at a station
Pick up from a bus stop
Park or wait on an electric taxi charging point,
Charge your PHV on an electric taxi charging point

Please complete the following passage by selecting a word or phrase and dragging it into the space in the sentence.

Think your and how they affect a passenger.

Please complete the following passage by selecting a word or phrase and dragging it into the space in the sentence.

Drivers who behave in an way will have action against them by TfL and/or the .

Please complete the following passage by selecting a word or phrase and dragging it into the space in the sentence.

As a PHV driver, you an extremely important to the public.

Please complete the following passage by selecting a word or phrase and dragging it into the space in the sentence.

“Remember, TfL can only make a decision on the information we , so it is important you respond to our requests for information.”

Please complete the following passage by selecting a word or phrase and dragging it into the space in the sentence.

Operators must to the police any complaints that involve possible , so that they can be .

Please complete the following passage by selecting a word or phrase and dragging it into the space in the sentence.

You should try not to at red route bus to avoid or obstructing buses.

Please complete the following passage by selecting a word or phrase and dragging it into the space in the sentence.

Taxi ranks only be by licensed London , not by PHVs.

Please complete the following passage by selecting a word or phrase and dragging it into the space in the sentence.

To help improve quality, an Ultra Low Zone (ULEZ) operates in .

Please complete the following passage by selecting a word or phrase and dragging it into the space in the sentence.

PHVs as wheelchair by TfL are exempt the ULEZ charge.

Please complete the following passage by selecting a word or phrase and dragging it into the space in the sentence.

You to be aware of your [as a driver.

Please complete the following passage by selecting a word or phrase and dragging it into the space in the sentence.

Make sure you cyclists room when you them.

Please complete the following passage by selecting a word or phrase and dragging it into the space in the sentence.

Not all are easy to , so offer, or be prepared to any passenger

Please complete the following passage by selecting a word or phrase and dragging it into the space in the sentence.

“We encourage you to carry details of the vehicle’s hire or reward insurance policy whenever you are working as well as evidence that you are to drive the vehicle that policy.”

Please complete the following passage by selecting a word or phrase and dragging it into the space in the sentence.

TfL expects all licensed to offer Londoners and a professional and service.

Please complete the following passage by selecting a word or phrase and dragging it into the space in the sentence

PHVs are not to park, wait, off or collect passengers on a rank.

Please complete the following passage by selecting a word or phrase and dragging it into the space in the sentence.

TfL is committed to transport in London by making it accessible, safer and for all.

Please complete the following passage by selecting a word or phrase and dragging it into the space in the sentence.

You must never while you are the influence of drugs or.

Please read the following information carefully and answer the question below:

Installing CCTV cameras into a vehicle can reduce threats and violence against drivers. Signs in the vehicle informing passengers that CCTV is used may also help to prevent aggressive or violent behaviour. You can buy a camera or rent one. Although this is an extra cost, having a CCTV camera may reduce insurance premiums. This is because a video recording can be useful evidence when there is a dispute with a passenger.

Question: Which of the following statements is correct? (Select one answer)

CCTV cameras reduce insurance premiums because there is less chance of disputes with passengers.
You can install a CCTV camera without signage, but this won't reduce your insurance premium.
CCTV cameras can reduce insurance premiums because they provide evidence in case of passenger disputes.

Please read the following information carefully and answer the question below:

PHV drivers spend a lot of time on the roads and are almost twice as likely as private car drivers to be involved in a collision that results in the death or serious injury of a cyclist. Because of this, it is very important that you follow the advice in the PHV Driver Handbook so you can reduce the risk of a collision and help make sure that everyone travels safely.

Question: Which of the following statements is correct? (Select one answer)

PHV drivers are twice as likely to be involved in any type of collision as private car drivers.
PHV drivers can stop collisions from happening just by following the advice in the PHV Driver Handbook.
PHV drivers can reduce the risk of collisions, by following the advice in the PHV Driver Handbook.

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